FAQ

General Question

Software outsourcing is a remote service that is provided by software development companies. The service can consist of services ranging from full software or mobile application development, design development, testing, to project launch and project support. 

So, in the simplest words, software outsourcing services is all about hiring a developer or a development team that is external to your company staff to help create some digital product for your business.

  • More time to stay focused on the development of your business  

Outsourcing your projects to us will grant you enough time to focus on growing your company as we carry out our services in the most efficient way for your business and without the need to involve you too much in this process. 

  • High Professional Development Team  

With our developers' team, you are guaranteed of highly experienced IT professionals at your disposal. For your project, we will hire only those engineers who meet your project requirements. 

  • The product-oriented approach in software development 

While providing our software development services, we focus our efforts on your business goals and how our digital solutions will meet them. 

  • Cost Savvy Solution 

In the case that you outsource your project to Softermii, you pay only for software development services we provide, you are not obligated to pay any recruiting or additional costs for team support.

Offshore software outsourcing is a process that involves the hiring of an external development team and the transfer of some scope of tasks to this team’s company which is located in a different country. Thus the term offshore outsourcing applies when outsourcing involves international teams.

We propose the next set of  software and design development services separately or within the full project development life cycle:

  • Branding and UI/UX Design
  • Web Development
  • Mobile App Development
  • QA Services
  • MVP Strategy Consulting
  • AR/VR
  • Blockchain
  • DevOps
  • Project Management
  • Product Management

To start with, we review project requirements from the client, we get them analyzed and then inform you of the estimation results
Once you are fine with the cost and time, the next step would be to create a project report document and a proposal. Our business analyst will prepare this and then we send you the same for review. Once everything has been finalized we would then take the project to the next stage, which is the development stage.

All our development and software testing processes are running while adhering to highly effective methodologies including Agile, Scrum, DevOps, and other methodologies to meet the highest KPIs for your project.

We document all the operations required to handle the development of your digital product and measure them according to the following key parameters:

  • Activity description;
  • Milestone documentation;
  • Project scope statement;
  • Organizational assets.

In the initial stages of software development, we reserve up to 40 hours per month for your product support. Even after launching your product our QA engineer provides manual and automated testing of your and reports your and that our developers fix in an immediate way.

After 3 months of project development, the client is moved to the service desk. Here you have access to key management personnel to escalate any issue you probably might get within your product.

Depending on the priority of the issue, your request can be resolved within 24 hours in case of high urgency so as to match its priority.

No, you’re free from charges on any cancellation request in case you need us to stop working on the job. You just need to inform us one month before the job. So, we are able to close all current work on your project.

In case you need to close your project development urgently, you will need to pay for 2 working weeks more. That is made to ensure that we fully cover all our developers' team remuneration and bonuses for working on your project.

After we launch your digital product we provide a post-launch analysis to ensure the high performance, security, lack of bugs and no difficulties in user interaction with your solution. We reserve up to 40 hours a month of development and QA teams work for product support. During these first stages, a full-time junior QA reports the bugs and escalates them for immediate removal. 

We also use the users’ feedback, analytics to improve the product for the next iteration.